Refund Policy – Klinkn
At Klinkn, we strive to provide high-quality services and ensure customer satisfaction. However, we understand that there may be situations where a refund is necessary. This Refund Policy outlines the terms and conditions under which refunds are processed.
1. Eligibility for Refund:
You may be eligible for a refund under the following circumstances:
The service or product delivered does not match the description provided on our platform.
There was an error or technical issue from our side that prevented the proper delivery of the service.
The customer cancels the service within an eligible cancellation window (if applicable).
2. Non-Refundable Situations:
Refunds will not be provided in the following cases:
If the service has been fully delivered and meets the agreed-upon specifications.
Delays or dissatisfaction caused by third-party factors outside our control.
If a customer fails to provide necessary information or collaboration required to deliver the service.
After the expiration of the refund request window.
3. Refund Request Process:
To request a refund, please follow these steps:
Contact our support team at 01553451686 or support@klinkn.com
Provide your order details, including transaction ID and a clear explanation of your refund request.
Our team will review your request and respond within [7-14 business days].
4. Refund Approval and Processing:
Approved refunds will be processed using the original payment method.
Refunds may take [5-10 business days] to reflect in your account, depending on your bank or payment provider.
If you do not receive your refund within the stated timeframe, please contact your payment provider or bank for assistance.
5. Cancellation Policy:
If you wish to cancel a service before it has been initiated, please contact us as soon as possible.
Cancellation requests after service initiation may not be eligible for a full refund.
6. Disputes:
If you're unsatisfied with our decision regarding your refund request, you may escalate your concern to our management team for further review.
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